Refund policy

Last Updated: September 9, 2025

We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund guidelines below:

Return 

• Items must be returned within 30 days of delivery.
• Products must be unworn, unwashed, and in their original condition.
• We cannot accept returns on final sale items or customized products.

Exchanges

• At this time, we do not offer direct exchanges. If you need a different size or color, please return your item for a refund and place a new order.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be issued to your original payment method within 5–10 business days.
• Shipping costs are non-refundable.

Damaged or Incorrect Items

• If you receive a damaged or incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue so we can resolve it quickly.

How to Start a Return

To initiate a return, please contact us at bornbypain3vil@gmail.com with your order number and reason for return. We’ll provide you with detailed instructions.